Changes City Spa

I took my foreign exchange roommate here and she got a regular manicure. Her nails turned out beautiful; however, mine did not. I don’t know if it’s because I got a French manicure or a different person doing my nails but I’m not very happy with how they turned out. The white tips were not clean and crisp. The person doing my nails also didn’t wait for the polish to dry in between coats. When I made a comment about how it dries quick in between coats (I was generally curious and meant it in a surprised way) she said how it isn’t dry even though you’re supposed to dry them and then went on to say “I know what I’m doing.” I full heartedly trusted her with my nails beforehand but this rubbed me the wrong way. I tried to hide my disappointment when I saw how messy and uneven my nails were. Overall, if you go here try to get a solid color done because my roommates nails turned out gorgeous.

I have been seeing Denae for 3 years now - she’s a genius when it comes to growing out hair and cutting it short. She’ll do the best job when you want highlights or lowlights. She is passionate about hair and will be passionate about your hair no matter what you need. I will literally not have anyone else touch my hair!! Bonus - I just found out today that she does eyebrows!!!

Great service and never dissatisfied with the outcome. I look forward to seeing my hair stylist Lolita for my color service and blow out. She shares her tea and chocolates with me and we chat about the happenings in our lives since last we were together. She tries new shampoos and styling agents to expand my experience of differing companies… Occasionally with lotions too offering hand/forearm massages. She is well skilled in hair attending conferences for latest techniques. I’m a loyal customer over 10 years. So worth it. Come by for a consultation and meet this lovely lady and you and your hair won’t regret it.

Well... I’m pretty disappointed. I called to schedule an hour long pedicure. When I arrived the salon was busy and everyone appeared friendly. It was very cold in the pedicure area (offering blankets or a hot towel would be a nice touch for the spa). It was loud didn’t have the quiet spa feel I was expecting it to have. After the pedicure service I paid at register and the young lady was very sweet. She handed me a small gift bag with coupons, samples, and a Hershey’s kiss (very cute touch). I paid $90 and tipped $5. When I walked out I noticed bubbles within the big toe gel polish. I walked in asked for it to be fixed. They sat me down and “fixed” the big toe gel polish. She asked if it looked ok. I said yes... because it did. When I got to my hotel I noticed it was bubbling again and it was sticky/slimy. It looks horrible worst $95 I’ve spent on a pedicure. I’m disappointed and now I’m looking for a different salon to fix this before I fly out Friday... not to mention I need a fill and would have gone back there today to get it done if they would’ve done a better job. Just a bummer :(